Communicating with the STs

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Communicating with the STs

Postby mindwanders » Mon Mar 28, 2016 8:01 pm

What's the best way to communicate with the STs these days?

The forum rarely seems to get replies and I've not had anything back from the ST account since November.

At the moment we can't even start planning our downtime because we are waiting for answers or feedback. Should I contact STs over social media or grab you in the pub with a list of questions?
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Re: Communicating with the STs

Postby Yoda » Tue Mar 29, 2016 3:05 pm

The only definitive communication method with the storytellers is to email

The storytelling and ref team are entitled to have a social life outside of this game, and as such we ask players not to query storytellers directly either in-person, over social media platforms, or using other means of communications. No call from a storyteller is official unless it occurs via one of our official communication methods which include this forum and the above email address.

We have a very large backlog of emails to respond to, have had a very busy winter, and we are now going into a busy event season but we are doing our best to process the outstanding emails in a timely fashion. If you feel your query has been forgotten about, then do follow-up on it as people have done, but one follow-up email is sufficient to bring emails back into focus - do not email multiple times regarding the same issue and where possible reply to the original email thread to assist us in maintaining continuity.

Apologies for the delay in responses, and please bear with us.

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